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神戸の越境EC事業会社:Kokopelli合同会社

Commitment to our customers

  • info8452015
  • 2024年8月12日
  • 読了時間: 1分

更新日:2024年9月14日

30days money back guarantee

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We offer a 30-day guarantee on all products sold on our e-commerce site.


We offer refunds in the event of initial defects or if the customer is not satisfied with the product.We believe this gives our customers peace of mind and allows them to continue shopping with us.



Creation of instruction manuals and usage videos

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When selling products from overseas, we include our own instruction manuals as follows to ensure product safety and to increase customer satisfaction. For some products, we also create instructional videos.



Freebies

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To increase the store's SEO and sales potential, we offer customers extras in exchange for submitting reviews.

We have prepared customer-pleasing gifts for each product, and we have about 30 types of extras for customers to choose from.




If you have a product that we can handle, please feel free to contact us by using the inquiry form below. We will be happy to sell your precious products with all our heart!!

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3F AM Blg. 2-1-15 Tokiwa, Suma-ku,

Kobe-city, Hyogo-p, 654-0028 JAPAN

ACCESS

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